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  • 01What do I require to register on BSS and PESA ULIPO?

    • - Original National Identity Card.
    • - Physical presence.
    • - M-pesa registered number or Pay point details that is bank or Sacco card
    • - Next of kin details (ID copy and relationship)

  • 02How do I activate my PESA ULIPO line into service?

    • -Once you have been registered, you will receive a welcoming SMS containing a 4-digit start PIN.
    • -Dial *346# to get to the PESA ULIPO menu
    • -Enter your 4-digit start PIN.
    • -You will be requested to change your PIN.
    • -If PIN is Ok, you will receive a confirmatory SMS;“ Your PIN has successfully been changed”
      Note: Remember your PIN is your secret.

  • 03How do I use PESA ULIPO?

    • -Dial *346# to get to the PESA ULIPO menu.
    • -You will receive a message” “Welcome to PESA ULIPO, Please enter your new PIN”
    • -Phone will display Main Menu.

  • 04How do I borrow or apply for a loan?

    • -Select Option 1 – Loan application.
    • -Select loan type.
    • -Select and enter amount from provided range.
    • -Where guarantors are required, indicate guarantors’ safaricom registered mobile numbers separated by commas.
    • -The system shall appraise the guarantors (who MUST be PESA ULIPO registered members) and send notification to them.
    • -Guarantors will receive notification messages and they MUST accept for the loan to be approved.
    • -Guarantor to dial *346# and choose guarantor option from the main menu
    • -A list of pending guarantor-ship requests (requests will be numbered; 1, 2, 3) shall be displayed showing borrower’s name and loan amount.
    • -Guarantor shall enter “Yes” or “No” to accept or decline the request.

  • 05Can I repay my loan in cash?

    • -Yes. Using our safaricom paybill number 897310 or direct bank deposit
    • -Go to M-PESA toolkit.
    • -Select Lipa na M-PESA option.
    • -Select Paybill.
    • -Enter our Paybill number 897310 as the business number.
    • -Account number enter your complete Grower Number DTxxxxxxx
    • - Enter amount you wish to repay.
    • -Enter your Mpesa PIN
    • -Send

  • 06Loan repayment via Greenland Fedha PLC bank Account

    • Bank Name: Equity Bank
    • Account Name: Greenland Fedha Limited
    • Account No: 0470294935786
    • Branch: Moi Avenue
    When making payments ensure you indicate your grower number in full or National ID number

  • 07What do I do when my account is inactive?

    Visit the nearest factory with your original ID card for assistance.

  • 08What do I do when I have forgotten my PESAULIPO PIN?

    Visit the nearest factory with your original ID card for assistance

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