FAQs

• -Once you have been registered, you will receive a welcoming SMS containing a 4-digit start PIN.
• -Dial *346# to get to the PESA ULIPO menu
• -Enter your 4-digit start PIN.
• -You will be requested to change your PIN.
• -If PIN is Ok, you will receive a confirmatory SMS;“ Your PIN has successfully been changed”
  Note: Remember your PIN is your secret.

• -Dial *346# to get to the PESA ULIPO menu.
• -You will receive a message” “Welcome to PESA ULIPO, Please enter your new PIN”
• -Phone will display Main Menu.

• -Select Option 1 – Loan application.
• -Select loan type.
• -Select and enter amount from provided range.
• -Where guarantors are required, indicate guarantors’ safaricom registered mobile numbers separated by commas.
• -The system shall appraise the guarantors (who MUST be PESA ULIPO registered members) and send notification to them.
• -Guarantors will receive notification messages and they MUST accept for the loan to be approved.
• -Guarantor to dial *346# and choose guarantor option from the main menu
• -A list of pending guarantor-ship requests (requests will be numbered; 1, 2, 3) shall be displayed showing borrower’s name and loan amount.
• -Guarantor shall enter “Yes” or “No” to accept or decline the request.

• -Yes. Using our safaricom paybill number 897310 or direct bank deposit
• -Go to M-PESA toolkit.
• -Select Lipa na M-PESA option.
• -Select Paybill.
• -Enter our Paybill number 897310 as the business number.
• -Account number enter your complete Grower Number DTxxxxxxx
• - Enter amount you wish to repay.
• -Enter your Mpesa PIN
• -Send

• Bank Name: Equity Bank
• Account Name: Greenland Fedha Limited
• Account No: 0470294935786
• Branch: Moi Avenue

Visit the nearest factory with your original ID card for assistance.

Visit the nearest factory with your original ID card for assistance